Refund Policy

We want you to be happy with Deputy and love your plan. We provide new customers a free 14-day trial and a 30-day money-back guarantee when they sign up for a new subscription. More information on this can be found below.

30-day money-back guarantee

If you’re a new Deputy customer and you are within the first 30 days of starting a new monthly or annual subscription, you’ll receive a full refund.

In order to receive a full refund, the Account Owner must submit a cancellation within the app before the renewal date. If the Account owner does not cancel before the renewal date, a refund will not be provided.

To cancel, the Account Owner can visit the Contact Us page & submit a request for a refund.

Important note about refunds

• No refunds will be provided for partially used days or months of any Deputy subscription.
• No refunds will be provided for recurring subscriptions that are canceled after the renewal date. This includes monthly and annual subscriptions.

You can read more about this in our Terms of Service